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Shipping, Return, and Payment Guidelines:

Shipping:

Free Shipping on all orders within the contiguous United States.

Orders typically ship within 1 to 3 business days. Some items, such as pillows and mattress pads, may occasionally take longer to ship. Please contact us for a shipping estimate. We will email you to let you know if your order may take longer than 3 days to ship. If you would like to schedule your order for arrival on a specific date, please include a note in the comments section during checkout. We will call you to coordinate our shipping with your delivery requirements.

On those occasions when you are facing a deadline, and you need wholesale linens immediately, please call us at 803-599-5410 or use this contact form to email us prior to placing your order. We may be able to ship your order the same or next business day.

Returns:

Palmetto Linen offers a 30 day return and exchange period on all products that have not been used and are still in the original packaging.

Returns are accepted with a 25% return shipping and restocking fee.

We will be glad to help you with your return, call us at 803-599-5410 or email us using this form.

If you have questions about any items or if you would like to know if our wholesale linens or housewares will fit your needs prior to ordering, give us a call at 803-599-5410 or use this contact form to email us with your request. We welcome the opportunity to help you with the questions or concerns about your specific hospitality industry needs.

Payment Terms:

We accept electronic payment in the form of Visa, MasterCard, Discover, American Express, and PayPal. Terms of "Net 30" are available upon approval for businesses with good credit standing. If you regularly purchase wholesale linens and prefer to establish credit terms with us, please call 803-599-5410 or use this contact form to email us. We will be happy to speak with you about the best option for your needs.

Current customers wishing to place online orders with Payment Terms: Under "Payment Method", choose option "Pay using Credit Card" and select "Bill Me" as your Credit Card type.


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